Frequently asked questions

FREE DELIVERY during February 2018

UK Mainland (Excluding KW, IV, AB, DD, PH, PA, Ireland & Islands), Excludes Fibreglass flagpoles. Not to be used in conjunction with any other offer. Website prices and quantities only.

We have only listed a few of the most asked questions on this page so if there is anything we haven't answered please give us a call on 01509 501 170 or email sales@flagsandflagpoles.co.uk.
 
What Bunting material should I choose?
The main factor in choosing what sort of bunting material you should go for is where it is going to be displayed; indoors or outdoors? All materials will work for indoor purposes with paper bunting being the most cost effective. For outdoor use, synthetic material (a coated paper that's waterproof and tearproof) is the most popular. Single sided PVC and polyester fabric are also available with customised print.
 
How is bunting made?
We've actually made a video to show you the process, have a look here >>
 
How do I supply my artwork?
We have a few ways for you to get the artwork to us. If the artwork file is under 10mb then we can accept it by email on sales@flagsandflagpoles.co.uk. If the artwork is over 10mb then you can upload it to wetransfer.com. Ideally we would like artwork supplied in a vector format such as .ai, .eps or vector pdf. Hi-res JPEG's are also accepted but the colours may not be represented correctly when printed.
 
How long will my flag last?
It is impossible to predict how long a flag will last. There are a lot of factors which determine the life of a flag, flag type, weather conditions and how well it is looked after. Have a look at our flag care sheet for some tips on how to prolong the life of your flag.
 
What is the delivery time on Flagpoles?
Our range of aluminium flagpoles are generally sent on a next day courier service if ordered before 2, they should be there the next working day. Our single piece flagpoles, such as the 6 metre fibreglass flagpole will have to be delivered on a dedicated vehicle so can be on a 5 day service.
 
Are there any origination or set up charges on flags or bunting?
The majority of our printed products are digitally printed so do not require any origination or set up charges.
 
What is the Lead time on custom flags?
Our printed flags will normally take 7-10 working days from approval of your artwork. If you need things more quickly, we can normally still help subject to capacity and express costs. Give us a call to discuss your requirements.
 
 Do I need planning permission to erect a flagpole?
 We always advise you to check with your local council.
 
 What is the top of the flagpole called?
 The little fixture at the top of the pole is called a finial.